LAS VEGAS, March 10, 2020 /PRNewswire/ — Autodesk, Inc. (NASDAQ: ADSK) has partnered with FMI Corporation to release a groundbreaking industry study titled “Trust Matters: The High Cost of Low Trust.” This research explores the impact of trust levels within construction organizations and project teams, revealing how high trust can lead to significant financial and operational benefits. The findings show that companies with "very high" trust levels outperform their peers in key areas such as profitability, employee retention, and project efficiency. According to Jay Bowman, research and analytics lead at FMI, “Organizations with very high trust can see millions in annual savings and increased revenue. In an industry where margins are shrinking, improving trust is not just a nice-to-have—it’s a strategic necessity.” The study surveyed over 2,500 construction professionals globally, asking them to rate trust levels within their organizations on a scale from 1 (very low) to 5 (very high). The results were then analyzed against performance metrics like repeat business, employee turnover, and project delivery times. Key takeaways include: 1. **Higher Profitability and Repeat Business** Organizations with very high trust reported significantly more repeat clients—57% of them worked with the same clients for over 80% of projects. This leads to higher gross margins and lower costs associated with onboarding new clients. 2. **Lower Employee Turnover** Employees in high-trust environments are more likely to stay with their companies. 56% of professionals in these organizations voluntarily remained in their roles, compared to just 32% in those with average trust. This reduces recruitment costs and helps retain skilled labor during a global labor shortage. 3. **Improved Project Delivery** High-trust organizations are twice as confident about meeting project deadlines, leading to fewer delays and cost overruns. FMI estimates these organizations save up to $4 million annually by avoiding schedule slippages. 4. **Greater Employee Engagement** Employees in high-trust environments are more engaged and willing to go the extra mile. 74% of them would recommend their company as a great place to work, which helps attract top talent. 5. **Stronger External Relationships** High-trust organizations foster better collaboration with external stakeholders like architects, engineers, and contractors. This leads to faster problem resolution and stronger industry relationships, creating more opportunities for future work. The study also highlights that trust can be improved through consistent processes, transparent communication, and a culture that values employee input and development. “Construction is a team sport,” said Dustin DeVan, Autodesk Construction Solutions’ construction strategist. “Trust is essential for success. By adopting better collaboration tools and fostering transparency, organizations can boost trust and performance.” For more insights, download the full report, check out the blog, or join a live webinar on March 25, 2020. About the Study: In 2019, Autodesk and FMI surveyed 2,527 construction professionals across 8 countries, including the U.S., Canada, U.K., Ireland, Australia, New Zealand, Hong Kong, and Singapore. Participants included owners, architects, engineers, contractors, and specialty trades. About Autodesk: Autodesk creates software that empowers people to design and build anything. From skyscrapers to smartphones, our tools help shape the world around us. Learn more at autodesk.com. About FMI: FMI provides consulting and investment banking services to the Built Environment. Visit www.fminet.com for more information. Safe Harbor Statement: This document contains forward-looking statements that reflect current expectations. These statements are not guarantees of future outcomes and may change without notice. © 2020 Autodesk, Inc. All rights reserved.

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